Shipping Policy

• Orders are typically processed and shipped within 1–3 business days after your order is placed.
• You will receive a confirmation email once your order has been submitted.
• A second email containing tracking information will be sent once your order has shipped.
• We primarily ship via USPS Priority Mail, unless otherwise noted or a different shipping method is requested.
• If any items in your order are temporarily out of stock or on backorder, they will be shipped separately as soon as possible at no additional cost to you.

Shipping Rates 

• FREE Standard Shipping on all orders of $50 or more
• $6 Flat-Rate Shipping on all orders under $50
• We currently ship to addresses within the United States only

If you have any questions regarding shipping or your order, please don't hesitate to contact us.

 
​Product Returns & Exchanges
We offer no-nonsense, hassle-free returns because your satisfaction is our top priority.

• We want your soul to be 100% happy with your ZenJens purchase.
• If you're not completely satisfied, we'll do our best to make it right.
• Simply contact us within 7 days of receiving your order to discuss a return, exchange, or refund.
• We are committed to working with you to find a solution that leaves you feeling confident in your purchase.

​Questions or concerns? Don't hesitate to reach out—we're here to help!

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ZenJens products currently available online and at select local Stores...

​​Sarah J Handmade
Carries ZenJens products & other awesome clothing, jewelry & treasures!
7824 SW 35th Ave. Portland, OR 97219
​shopsjh.com

​Paloma Clothing
Carries select tinted lip balms & is an amazing clothing!
6316 SW Capitol Hwy, Portland, OR 97239
palomaclothing.com